How-to... Receive Feedback Apologize Prepare for a difficult conversation Use E-mail effectively Gain a different perspective on E-mail Other Helpful Offices Academic and Staff Assistance Program (ASAP) Equal Opportunity & Discrimination Prevention Office (Affirmative Action) Disability Workplace Accommodations Distressed Students Employee & Labor Relations Title IX & Sexual Harassment Policy Compliance Office Threat Management Team (TMT) Whistleblower Complaints Frequently Used Policies Staff Personnel Policies (Human Resources) Sustaining Community and Preventing Violence All others (UC Santa Barbara and University of California Policies) Reading Fisher and Ury, Getting to Yes Heen and Stone, Thanks for the Feedback Achor, The Happiness Advantage Crawshaw, Taming the Abrasive Manager more
