Caroline earned her B.A. in Psychology at Pomona College and her Juris Doctor at the University of Montana's School of Law, as well as a Master of Fine Arts at Montana State University. She is a certified mediator and experienced group facilitator. Caroline worked in Employee and Labor Relations from 2011-13, before being hired as the Associate Ombuds. Prior to coming to UCSB, Caroline was an attorney with the Crowley Fleck law firm in Bozeman, Montana, and served on the Dispute Resolution Committee of the State Bar of Montana.
Michael earned his B.A. from Connecticut College and his Juris Doctor from Northeastern University School of Law. He is an experienced ombuds, mediator and a licensed attorney in New York and Massachusetts. Michael was the Associate Ombuds at Columbia University in New York City prior to coming to UCSB. He was the Advanced Case Coordinator at the Harvard Mediation Program at Harvard Law School from 2007-2011, where he mediated a wide variety of cases, including complex business, family, and housing disputes.
Having received his PhD at Yale University, Michael O’Connell came to UCSB in 1970 and taught in the English department for 40 years. His field is Renaissance/Early Modern, but he has also taught and written on biblical literature and medieval theater. Since his retirement in 2010 he has offered classes in Chaucer, Shakespeare, and Milton in the College of Creative Studies. He was study center director of the UC Education Abroad Program in London for two years and headed up the campus office of EAP for five years. He recently received his private pilot’s license and flies a Cessna 172.
Shauna earned her B.S. in Psychology from Cal Poly San Luis Obispo. She earned her M.A. in Educational Leadership and Administration, also at Cal Poly. Shauna has worked at UCSB for the previous five years as a Teacher and Lead Teacher at the Children’s Center. In this role, she has provided guidance and direction to young children, families, and UCSB Student Teaching Assistants.