Menu Menu
Office of the Ombuds
Menu Office of the Ombuds
Menu UCSB - Ombuds
Menu University of California Santa Barbara
Menu Menu
 
University of California Santa Barbara

Recommended Reading from the Office of the Ombuds
All books are available for loan from the Office of the Ombuds or the Library

Communication

  • Christy, Susan, Working Effectively with Faculty: Guidebook for Higher Education Staff and Managers, 2010
  • Fisher, Roger and Ury, William, Getting to Yes: Negotiating Agreement without Giving In, 2nd Edition, 2011
    Library Link
  • Heen, Sheila and Stone, Douglas, Thanks for the Feedback: The Science and Art of Receiving Feedback Well, 2014
  • Patterson, Kerry et al., Crucial Conversations: Tools for Talking When the Stakes are High, 2002
  • Runde, James A., Unequaled: Tips for Building a Successful Career through Emotional Intelligence, 2013
    Library Link

Career and Life Happiness

  • Achor, Shawn, The Happiness Advantage, 2010
    Library Link
  • Csikszentmihalyi, Mihaly, Flow: The Psychology of Optimal Performance, 1990
    Library Link

Difficult Work Environments

  • Crawshaw, Laura, Taming the Abrasive Manager: How to End Unnecessary Roughness in the Workplace, 2007
  • Lester, Jaime, Workplace Bullying in Higher Education, 2013
  • Sutton, Robert I., The No Asshole Rule, 2007